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After you create an account or log in with your Talivio account, RiVo asks for location, microphone and notification permissions in turn. Grant them and navigation, voice commands, and group/SOS alerts work fully.

You can still use the app if you don't grant a permission; the related feature is just disabled.

iOS 15 or later on iPhone, and Android 10 (API 29) or later on Android. RiVo Screen is an early-access display unit you mount on your bike; since the RiVo app on your phone computes the route, navigation and intercom, the unit runs connected to your phone and doesn't work on its own.

Intercom, Music, Hazard and Break give you one-tap access to the four most-used features, even with gloves on. Intercom turns group audio on/off, Music shows the player, Hazard lets you report a road hazard (accident, pothole, animal, etc.), and Break suggests the nearest rest stops.

The "Hey RiVo" wake word currently only works on Android, with the Turkish voice model; on iPhone you tap the RiVo button on the ride screen to talk. The wake word is processed on your phone; no audio leaves your phone until you actually say a command.

Ride recording starts on the rider's phone as soon as they tap "Start ride" or say it out loud. Passengers in the same intercom group are automatically included in the group audio, music and social feed too — they don't need to start a recording themselves.

Finishing a ride, writing a place review, or reporting a road hazard all earn MotoPoints. You can see your points on your profile and redeem some of them for RiVo Pro days.

Search for a destination or tap the map in the Ride tab; RiVo suggests a route suited to motorcycles (preferring curvy roads, matched to your bike's profile). If you don't like it, you can switch to an alternative, and save it to use again later.

In the Routes tab you'll find the routes you've saved yourself, plus ready-made routes RiVo has compiled from well-known scenic roads.

Some curated routes are drawn as an approximate corridor linking the relevant places, due to copyright restrictions, and link out to the official source; on these, the line may not match the route kilometer-for-kilometer.

Yes. Go to the area you're heading to on the map and tap "Download this region," and RiVo saves that area offline so navigation keeps working when the signal drops. You can manage your downloaded regions from the offline regions list in Settings.

Yes, use "Import GPX" from the map to upload a .gpx track file from your phone. You can also export the routes you've planned as GPX and use them on another device or app.

You can turn street-name readout on or off, and adjust your vehicle profile and voice guidance, from Settings › Navigation and announcements.

Automatic recalculation when you go off-route during an active navigation sometimes requires a RiVo Nav Pro subscription. Manually planning a new route and restarting is always available on the free plan.

While planning a route and during a ride, RiVo shows an hourly forecast for the road ahead. It sends you a notification if the weather is about to turn notably bad (rain, storms, and the like).

No. Alerts for fixed/mobile speed-enforcement points are legally restricted in some countries; in those countries the alert is either fully disabled or given only at a general area level, with no exact location.

Safety alerts like accidents, potholes, animal hazards and road closures aren't affected by this restriction and always show the exact location, in every country.

Tap the Hazard button on the ride screen, or say "Hey RiVo, report a hazard"; pick the type (fixed/mobile speed enforcement, accident, pothole, animal, road closed, etc.) and confirm. Depending on your report setting, it can be sent without showing your name; an anonymous report shifts the location by about 100 meters before sharing it.

Seeing other riders' community hazard reports on the map, and having them factored into your route, is a RiVo Pro feature. Sending your own report and voting/confirming others' doesn't require Pro.

Yes, your report is queued if you're offline and sent automatically once you're back online.

You need to either start an intercom group or join an existing one with an invite code or QR code. Intercom runs over the internet, so it needs a stable mobile data or Wi-Fi connection.

The speaking person's name and a microphone icon are highlighted instantly on the group screen; you can also see from there who's fallen behind.

First check that microphone permission is on in Settings › Permissions. Then check your internet connection — some corporate Wi-Fi networks, or weak mobile data, can struggle with real-time audio, so switch to mobile data if you can. Make sure the other person is in the same intercom group with intercom turned on.

lightbulb Airplane mode, a VPN, or a restrictive firewall can block the intercom connection.

Press and hold the hardware button on your helmet to open the intercom mic like a walkie-talkie for as long as you hold it; a short press has RiVo start listening. Turn this behavior off in Settings and the intercom mic stays open all the time, with no button press needed.

When you say "Hey RiVo" or tap the RiVo button, RiVo takes the mic for a moment; the intercom holds during that time and resumes automatically once you let go.

The whisper channel (a private one-to-one intercom line) is a RiVo Pro feature; standard group intercom works on the free plan too.

The "Hey RiVo" wake word currently only works on Android, with the Turkish voice model; on iPhone, tap the RiVo button to talk instead. On Android, first make sure microphone permission is granted in Settings › Permissions. On some devices the offline wake engine fails to load, so "Hey RiVo" won't work; in that case, tap the RiVo button to talk directly, or use the microphone test in Settings.

The voice assistant needs you to allow AI data sharing in Settings to work.

Without that permission, the assistant stays off, but the rest of the app — navigation, intercom groups, intercom, road-hazard alerts — keeps working normally.

"Hey RiVo" is processed on your phone; no audio leaves your phone until you give a command. Once you do, the transcribed text of your question, your location, and your ride context (speed, route, weather) are sent to the server to generate a response; the raw audio recording is never sent.

You can choose Quiet, Balanced or Chatty in Settings › Voice assistant. In Quiet mode RiVo only answers when spoken to, and proactive nudges like fuel, fatigue or maintenance reminders are turned off; safety alerts like road hazards and SOS stay on in every mode.

RiVo remembers your preferences and personalizes its answers based on them. You can see what's remembered, and clear all of it whenever you like, from Settings › RiVo memory.

When someone calls during a ride, RiVo asks in your helmet: "Eren is calling. Answer?" Just say "answer", "decline" or "later". If RiVo does not understand you, it never declines the call; the phone keeps ringing. The same call shows up in the app and on RiVo Screen with large Answer / Ignore / Decline buttons, and a Hang up button during the call.

While you are on a call the phone's microphone is closed to other apps, so you cannot end the call by voice; use the Hang up button on screen or your headset button. This works for phone and WhatsApp calls on Android and is new; if something looks wrong, write to us.

Yes, on Android. Once you allow notification access in Settings › Calls and messages, RiVo reads incoming WhatsApp, SMS, Telegram, Signal and RiVo messages in your helmet while you ride and asks "Reply?". Say your answer, RiVo reads it back and never sends without your confirmation. Commands like "read my messages", "reply to Ayşe", "mute this" and "who called" also work.

By default only one-to-one chats are read aloud; groups show a short notice on screen. Above 100 km/h the message text is not read, only who sent it. Message texts are processed on your phone and are not sent to our servers.

iPhone does not let apps read other apps' notifications or answer and end calls. On iPhone RiVo therefore only shows that a call is coming in on RiVo Screen and mutes your intercom during the call; your messages inside RiVo can still be read and answered. To answer, end or send a WhatsApp message, use your helmet's Siri button.

Helmet intercom is paired from your phone's own Bluetooth settings, not from inside RiVo. You can use the "Open Bluetooth settings" shortcut on the Settings › OBD and helmet intercom screen.

Once paired, RiVo automatically routes its audio to that device; if it won't connect, remove the helmet from your phone's Bluetooth list and pair it again.

For Spotify you need the Spotify app installed on your phone, signed in, with a Premium account; RiVo controls music through the Spotify app, not on its own. For YouTube Music you can currently only browse your playlists; in-ride playback isn't supported.

Yes. Music automatically lowers by the amount you've set whenever RiVo or a group member speaks (you can change that amount in Settings); volume also nudges up a bit automatically to compensate for wind noise at higher speed. You can turn either behavior off if you'd rather not have it.

You can only download tracks that have their own downloadable MP3 link to your device with "save offline"; Spotify and local files on your phone are outside this — their offline playback depends on their own app.

First make sure you've added a motorcycle to your profile; the OBD adapter connects to a motorcycle. Then tap "Scan devices" from Settings › OBD and helmet intercom, and pair your Bluetooth OBD-II adapter (e.g. ELM327) once it shows up in the list.

Even once the adapter is found and paired, viewing OBD telemetry requires RiVo Pro; on the free plan you can scan for and pair the adapter, but the data itself stays locked.

You control whether OBD data is shared at all from Settings › Privacy.

RiVo Screen is an early-access project that turns 8.1" and 6.25" motorcycle units into RiVo's own handlebar display, running from an SD card; it isn't for sale yet. The RiVo app on your phone computes the route, navigation and intercom, and the unit draws the map and interface itself, letting you see and control them straight from your handlebars while your phone stays in your pocket or bag. See the RiVo Screen page for details.

RiVo Screen is in early access, and pairing steps depend on the unit's software version. If you get stuck, write to [email protected] with the version shown under Settings › Software on the unit.

Yes, the unit works on iPhone too — you get the map, navigation and intercom smoothly from your phone. Because RiVo Screen is in early access, some quick-settings shortcuts on the unit currently only work with Android phones. For step-by-step help, write to [email protected] with the version shown under Settings › Software.

If the unit isn't connected right now, your changes are still saved and applied automatically once it reconnects — they aren't lost. Make sure the unit is powered on and on the same network/within range of your phone.

Yes, you can remove a paired unit from Settings › My devices. After removing it, you'll need to go through the pairing steps again (they can vary by the unit's software version) to reconnect it.

Yes, pins for nearby friends whose visibility you've turned on also appear on the unit's screen; the unit's own software draws these pins, so there's no extra setting to configure.

Press and hold the SOS button on the ride screen to start the emergency protocol; RiVo waits through a countdown first, and if you don't respond, it notifies your emergency contacts along with your location. You can cancel it at any time by tapping "I'm OK."

You can turn on crash detection and add or edit emergency contacts from Settings › Safety and SOS. The same countdown-plus-notification flow kicks in when a crash is detected.

If you're offline, your SOS request is queued and automatically retried as soon as your phone reconnects to the internet.

You set your location visibility to friends, close friends only, or off, in Settings. This single setting controls both your "nearby friends" visibility on the map and live location sharing; members of an intercom group you're in can see you regardless of this setting.

Yes, you can turn on "Hide me this ride" during a ride; this applies only to that one ride, and the setting reverts on its own once the ride ends.

Friends whose location visibility is on show up as pins on your map once they're within about 5 km. This visibility is managed by a single setting, and you both need to have location sharing turned on for it to work.

In the Community tab, use Discover to find communities that fit you and join, or set up your own with "Create community." A single community can contain multiple groups and events.

From the Events tab, pick a community first, then create a new event with a date, place and description.

You can also start an intercom group for the event and invite people with an invite code. If you cancel an event, every participant is notified — this can't be undone.

The general info on a place card is cached from Wikipedia; other riders add contributions like photos and tips. A contribution gets published once it has enough approvals, and removed once it gets enough reports; a moderator makes the final call when needed.

Press and hold the post, comment or place suggestion, choose "Report," and state your reason. Reports are reviewed, and content or accounts can be removed for serious violations.

The ride stories you share (route, distance, elevation, estimated lean angle) show up to everyone, only to your followers, or only to you, depending on your profile's privacy setting. You can check this every time, before you share.

In the Awards section of your profile, tap "Are you an instructor? Apply" (same place on the web). Add your instructor title, a short introduction and any credential details; our team reviews the application. If it is declined you can apply again after 30 days.

Once approved, you design your own badge types in the instructor panel (name, category, colour, icon) and award them to the RiVo users you trained by searching for their username. Approved instructor accounts get Pro features for free.

From the Badges section of the community page. Founders and admins design the badge types (up to 50 per community); founders, admins and moderators award them to the community's members or take them back.

Yes. In the Awards section of your profile, tap the badge and choose "Hide from my profile": others no longer see it, and you can show it again at any time. Use "Report" for a wrong or inappropriate badge and our team will review it.

When you create the event, tick "Training event" (only approved instructors see it). Once the event has started, open it under "My training events" in the instructor panel and pick the badge type; everyone who is going is listed, and people who already have that badge come unticked. You can award up to 100 people at a time.

Go to the instructor page from the Awards section of your profile and tap "Find an instructor" (on the web also directly at letsrivo.com/social/instructors); you can search approved instructors by name, title or city. The list is sorted by how many people the instructor has awarded; tap an instructor to open their profile.

Go to Settings › Account and security › Delete account, enter your password and confirm. This can't be undone; your ride history, badges and all your data are permanently deleted, and account data is fully removed within 30 days of the deletion request, per our privacy policy.

You can start an export request containing your rides, messages and posts from Settings › Account and security › Download my data.

Turning on two-step verification in Account and security settings shows you a QR code to scan with an authenticator app.

Once it's on, both web and mobile logins — whether by password or with Talivio — ask for the 6-digit code from your authenticator.

You can use the "Forgot password" flow on the login screen. To change your email, enter your current password and the new address in Account and security settings; you'll need to confirm the 6-digit code sent to the new address.

From Settings › Privacy you set your location visibility (friends / close friends only / off) and whether your hazard reports are sent anonymously. An anonymous report hides your name, and the location is shifted by about 100 meters.

Tap "Disconnect" next to the relevant account in Settings › Connected accounts. These connections are stored on the server and only feed the voice assistant's music/calendar tools; they're independent of the Spotify app on your phone, so disconnecting here doesn't affect that app.

RiVo Pro unlocks things like a proactive AI co-pilot (fuel, fatigue, maintenance, weather), live traffic and traffic-aware ETAs, a one-to-one whisper channel, detailed OBD telemetry, seeing the community hazard layer, intercom groups of 3 or more, 30 ride videos a month, and a 10x usage budget for the voice assistant. Solo riding, route planning and standard (one-to-one) intercom all work without Pro.

Tap the "Go Pro" badge on the profile card at the top of the Settings screen, choose a plan, and buy through the store (App Store/Google Play).

RiVo Pro is a store subscription managed through the App Store or Google Play; you cancel it from your phone's subscription settings, not inside RiVo (on iPhone: Settings › [your name] › Subscriptions; on Android: Google Play › Payments & subscriptions).

Refunds are handled under Apple's or Google's own policy; you'll need to open the refund request from the store you purchased through (App Store or Google Play) — RiVo can't issue refunds directly.

If you get stuck in the store's process, email [email protected].

If you switched to a new device, or the purchase couldn't be verified, tap "Restore my previous purchase" on the Pro screen; it checks the store record and reattaches your subscription to your account. If the server can't be reached, your purchase is preserved and verified automatically once you're back online.

A venue page, rider-friendly features and check-in stats are unlocked with a RiVo Business plan on the Businesses page; log in with your RiVo account and go to My account › RiVo Business to sign up. For things like sponsorship, email [email protected].

You can create a community for your club from the Community tab, invite your members, and open events and intercom groups for group rides — no separate business account needed.

Reach out to us at [email protected] for partnerships with official tourism bodies and route-marking organizations; approved routes are added to the catalog with attribution and a link to the official page.

[email protected] is all you need for sponsorship and partnership requests; the right team will get back to you once you reach out.

A business account isn't a separate login — you sign up for a RiVo Business plan on the Businesses page with the same RiVo account, which unlocks venue management, rider-friendly features, check-in stats and a partner panel. As the owner, your account also gets individual RiVo Pro. Email [email protected] with any questions.