Terms of Service

1. Parties and Scope

These Terms of Service ("Terms") govern the agreement between Talivio Technology OÜ, registration no. 16991406, Estonia ("Company", "we") and the natural person using the RiVo mobile application ("User", "you").

By downloading or using the app you agree to these Terms. If you do not agree, do not use the app.

2. Service Description

RiVo is a mobile application providing motorcycle riders with voice commands, group intercom, an AI co-pilot, hazard reporting, SOS & crash detection, and route planning.

3. Eligibility

• You must be at least 18 years old.
• A valid motorcycle licence is strongly recommended.
• You may only use the app on your own account.

4. Account Security

You are responsible for keeping your password confidential. Notify us immediately at [email protected] if you become aware of any unauthorised access to your account.

5. Subscription and Payment

5.1 Free Tier

Core features (ride tracking, group intercom up to 5 riders, hazard reporting) are available at no charge.

5.2 RiVo Pro

• Price: €3.00 / month
• Billing: processed exclusively by Google Play or Apple App Store; cancellation and refund policies are governed by the respective store's terms.
• Renewal: subscriptions renew automatically at the end of each period; cancel at least 24 hours before the period ends through your store settings.
• Cancellation: takes effect at the end of the current period; no refund is issued for the remaining days.

5.3 Price Changes

Any price change will be communicated at least 30 days in advance. Users who do not accept the new price may cancel their subscription.

6. User Obligations

You agree not to:

• Reverse-engineer, decompile, or copy the app or its source code
• Share content that violates others' privacy or applicable law
• Generate false crash or SOS alerts
• Use the app for commercial purposes without the Company's written consent
• Run automated queries (bots, scrapers) that place excessive load on the servers

7. SOS and Emergency Services Disclaimer

8. AI Co-Pilot Disclaimer

AI co-pilot suggestions (route, weather, fuel, mechanical) are provided for informational purposes only. You bear full responsibility for all riding decisions. Do not let voice output distract you from safe riding.

8a. Road Hazard Reports and Country Restrictions

RiVo shows road hazards reported by riders (collisions, potholes, animals, closed lanes, obstructions) on the map and as voice alerts. These reports come from users; their accuracy, timeliness and completeness are not guaranteed.

9. Intellectual Property

The app, design, trademarks, logo, and content are owned by Talivio Technology OÜ. You receive a limited, non-transferable licence for personal, non-commercial use.

User-generated content (posts, comments) remains your property; you grant the Company a licence to use it solely to operate the service.

9a. Routes, Copying and Attribution

Routes you plan on RiVo belong to you. When you publish a route as public or anyone with the link, you choose one of two licences:

• RiVo Open Route (default): other riders may copy, edit and re-share your route. Every copy automatically and permanently shows the source route and its author, and copies are shared under the same licence.
• View only: the route can be viewed, downloaded and ridden, but not copied and republished.

Deleting your route does not delete copies made earlier; they keep the attribution marked "source route removed". If your account is deleted, attributions show "deleted account" instead of your name.

Hourly weather on route pages comes from Turkish State Meteorological Service (MGM) or Open-Meteo forecasts, and average-speed corridors and enforcement counts come from data published by the Turkish Ministry of Interior; the source is always shown. This information is a forecast; observing actual road and weather conditions remains the rider's responsibility.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Company is not liable for indirect, incidental, or consequential damages.
• The Company's total liability is limited to the subscription fee paid by you in the month in which the damage arose.
• This limitation does not apply to claims arising from consumer protection law, death, or personal injury.

11. Account Suspension and Termination

The Company may suspend or terminate accounts that breach these Terms without prior notice. You may delete your account at any time from within the app (GDPR Art. 17).

12. Governing Law and Dispute Resolution

These Terms are governed by the law of the Republic of Estonia.

• The parties shall first attempt an amicable resolution.
• Unresolved disputes shall be settled before the Harju County Court (Harju Maakohus), Estonia.
• EU consumers may also bring proceedings before the courts of their member state of residence (Brussels I Regulation, Art. 18).

13. Changes

Material changes to these Terms will be communicated at least 30 days before they take effect. Continued use of the app after the effective date constitutes acceptance of the new Terms.

14. Contact